EI employs a full-time service staff committed to ensuring that our customers have compete access to knowledgeable people who can answer their questions and assist in installation and start-up of our systems. We offer a program of start-up services that includes on-site calibration and performance validation and equipment training. Post start-up, EI technicians and engineers are available to answer questions, assist with application inquiries, and, if needed, provide on-site maintenance. This website contains downloadable technical information on each of our products for those who are interested in copies of our documents for their own use.
To see an example of one of our completed installations, see the photos below.
Scott Tupper, Technical Service Manager
EI offers startup assistance, service and post installation help for all of our products. Scott is the contact and very human face for these activities. If he is not on the road, he can be found working with customers from his desk answering a vast variety of questions. He is certified in various service disciplines including preventive maintenance for electromechanical devices. He started his career in the nuclear power industry as a Mechanical Technician and has worked for nearly ten years as a Certified Tube/Pipe Welder/Fitter/Boiler Maker for Jacobs Engineering, JE Merit Constructors and Fluor Global on capital projects. Scott is a dedicated student of the technology supporting the devices he services and devoted to continually learning new skills.